Refund policy
We understand that circumstances may change, and you may need to request a refund for our online educational services. Here are some common reasons why you might apply for a refund:
Dissatisfaction with the tutor: If you are not satisfied with the teaching style or approach of your tutor.
Change of plans: If you decide to pursue a different educational path or join another institution.
Technical difficulties: If you encounter significant technical issues that prevent you from accessing or completing your courses.
Refund Policy
If you are eligible for a refund, you have the right to request one. To initiate a refund, please contact our customer support team at [email protected]
When contacting us, please provide the following information:
Reason for a refund: Clearly explain why you are requesting a refund.
Account information: Specify the account number or email address associated with your purchase.
Refund destination: Indicate the bank account or payment method to which you would like the refund to be issued.
Upon receiving your request, we will review your case and determine your eligibility for a refund. If approved, we will process the refund within [number] business days. Please note that the registration fee is non-refundable.
Please note that refunds are generally issued for unused portions of the service. If you have completed a significant portion of your course, a refund may not be possible.
We strive to provide high-quality educational services and are committed to resolving any issues you may encounter. If you have any questions or concerns, please do not hesitate to contact our customer support team.